All Collections
Troubleshooting
Troubleshooting in the app
The app isn’t showing any water consumption data. Can you assist?
The app isn’t showing any water consumption data. Can you assist?
Updated over a week ago

First of all, it’s best to initiate a power cycle – this means turning off the power and removing the batteries for a two-minute period, and then turning everything back on again.

After reconnecting, test the system to see if the issue is resolved. If it isn’t, please reach out to us via the support chat and a member of our team will investigate for you.

#data #waterconsumption #usage #problem #troubleshoot #reset

Did this answer your question?